Desktop Support Engineer I - VIP Deskside

Iron Systems, Inc. is seeking a desktop support specialist in Bogotá to manage incidents, IMAC services, and deskside support for end-user devices. You will maintain hardware and software, ensure proper desktop images, and monitor security across devices.

The role requires knowledge of AD, Mac support, ServiceNow, and ITIL processes, with strong MS Office skills and experience in VPN/Lync environments. A technical degree is preferred and local market practice applies.