Desktop Support Engineer (Dispatch /Part-Time) (Calgary)

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

Please visit our website for more information about what we do.

We are looking for a capable resource to coordinate activities ranging from simple to complex plans.

This role will provide on-site assistance to end-users within the organization's desktop computing workplace in a timely and accurate fashion to ensure optimal service delivery.

Location: Calgary, Alberta, CA
Contract Type: Independent Contractor / Dispatch / Part-Time
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred

Key Responsibilities

• Provide first- and second-level technical support while managing the efficient assignment and dispatch of service requests.
• Triage tickets, prioritize tasks, and maintain solid communication between IT and users.
• Monitor the individual queue to resolve routine and non-routine desktop is...