Desktop Support Associate-Field Tech

Req ID:
******
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Associate-Field Tech to join our team in Ciudad de México, Colonia Del Valle - Alcaldía Benito Juarez, México (MX-MEX), Mexico (MX).
Field Tech Associate.
• These individuals have a working knowledge of one technical skill.
• They work on routine and non-route matters.
• They handle routine questions and issues, referring to complex or unexpected matters to higher level employees for assistance.
• They may regularly interact with customers and first-line management.
• Performs basic trouble shooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.
• May respond to calls after normal business hours per leader instructions.
• Typically, it requ...