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Desktop Support Analyst

Robert Half

Richmond, Victoria, Australia Full-time June 17, 2026

Found Description


About the Opportunity

We are seeking an experienced IT Support Analyst to join a global organisation and play a critical role in delivering high-quality technical support across the business. This is a hands-on position suited to someone who enjoys troubleshooting complex issues, supporting end users, and working across infrastructure, applications, and operational IT services.

Working as part of a collaborative IT team, you will act as a key escalation point, ensuring incidents are resolved efficiently while contributing to continuous improvement initiatives and maintaining a reliable technology environment.

Key Responsibilities

  • Provide advanced support across Microsoft technologies, including Windows Desktop, Windows Server, and Microsoft 365.
  • Support business-critical applications and SaaS platforms.
  • Troubleshoot remote connectivity technologies including VPN, Citrix, Remote Desktop Services (RDS), and network-related is...
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