Found Description
Join US Tech Solutions as a Desktop Support Analyst, focusing on bilingual support for desktop hardware and software issues. This role provides a mix of remote assistance and hands-on troubleshooting.
This 12-month contract position offers you the chance to utilize your IT experience while delivering effective technical support to clients. You will manage hardware installations, troubleshoot complex issues, and maintain high service levels. Candidates should possess strong analytical skills and advanced Microsoft Office knowledge.
Key Responsibilities:
• Deliver first-level remote support for desktop issues
• Analyze and document client technical requirements
• Install and configure software and hardware systems
• Resolve second-level hardware/software problems
• Provide knowledge transfer to Bank employees
Requirements:
• Degree or diploma in a technology-related field
• At least four years of demonstrated IT experience
• Three years in second-level se...
This 12-month contract position offers you the chance to utilize your IT experience while delivering effective technical support to clients. You will manage hardware installations, troubleshoot complex issues, and maintain high service levels. Candidates should possess strong analytical skills and advanced Microsoft Office knowledge.
Key Responsibilities:
• Deliver first-level remote support for desktop issues
• Analyze and document client technical requirements
• Install and configure software and hardware systems
• Resolve second-level hardware/software problems
• Provide knowledge transfer to Bank employees
Requirements:
• Degree or diploma in a technology-related field
• At least four years of demonstrated IT experience
• Three years in second-level se...
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