Desktop Support Analyst at Moose Jaw Campus

Join Saskatchewan Polytechnic as a Desktop Support Analyst at the Moose Jaw Campus. Your expertise will facilitate optimal performance of end-user computing environments across the organization.

In this position, you'll report to the Infrastructure Services Manager and provide crucial support for both end-user devices and academic labs. A two-year diploma in Information Technology and experience in a customer-facing IT role are required to succeed in this supportive environment while promoting diversity and inclusion.

Key Responsibilities:
• Configure and maintain end-user compute devices
• Support software implementation and endpoint systems
• Create and maintain technical documentation
• Handle troubleshooting and support escalations
• Utilize remote tools for effective task completion

Requirements:
• Two-year diploma in Information Technology
• Minimum one year of experience in customer support
• ...