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Desktop Support Analyst at Magnet Forensics

Magnet Forensics

ottawa, on, Canada Full-time July 09, 2026

Found Description

Provide hands-on desktop support for Magnet Forensics employees, ensuring system functionality and addressing technical issues. Your expertise will enable teams to thrive in their roles effectively.

As a Desktop Support Analyst, you will focus on solving technical problems, managing desktop setups, and analyzing system logs. With a primary commitment to internal users, your role encompasses a variety of tasks including support, documentation, and system monitoring. This opportunity is ideal for candidates passionate about technology and driven to deliver prompt solutions.

Key Responsibilities:
• Install and manage desktops efficiently
• Analyze logs to identify technical issues
• Document procedures and knowledge articles
• Perform system updates and configuration changes
• Provide after-hours support as required

Requirements:
• Bachelor’s Degree or Diploma in Computer Science
• 2+ years of technical suppo...

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