Found Description
The role
Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.
In addition, you will work closely with A & G’s panel of restorers and suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price (as contracted to Auto & General).
What you’ll be doing
Access the damage
- Review reports and photos to validate the claimed event and damage.
- Determine damage causation and apply the PDS for the appropriate levels of cover.
- Make decision recommendations and provide justified reasoning aligned with regulatory frameworks.
- Capture all necessary detailed information in multiple sy...