Desktop Engineer

About the Job:

• Develop, review, and maintain IT policies, procedures, and governance frameworks to ensure alignment with organizational and regulatory requirements.
• Lead and oversee the Company's IT infrastructure, systems, software licenses, and service contracts, ensuring optimal performance and compliance.
• Drive cybersecurity initiatives, including security awareness programmes, cyber risk management, and implementation of best practices to safeguard organizational assets.
• Ensure compliance with Personal Data Protection Act (PDPA) requirements and act as a key advisor on data protection matters across the organization.
• Manage IT service delivery, resolve escalated IT issues, and oversee third-party vendors to ensure service levels and contractual obligations are met.
• Lead IT projects, digital transformation initiatives, system enhancements, and process automation efforts to improve operational efficiency.
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