Deskside Support Technician - Information Technology Services

Deskside Support Technician

MacEwan University is seeking a Deskside Support Technician for a full‑time continuing opportunity with the Information Technology Services department.

Full‑time, 35 hours per week, MSU Band E (Steps 1–8): $32,353 – $47,042 per hour ($58,883 – $85,616 annually).

Key Responsibilities

• Supporting connectivity and functionality for accessories such as printers, scanners, docking stations, and audio‑visual components;
• Performing device setup, imaging, configuration, deployment, and data migration for faculty, staff, and lab workstations;
• Preparing, imaging, configuring, deploying, and setting up desktops, laptops, mobile devices, and lab workstations using approved institutional images and configurations;
• Executing software deployments, updates, configuration changes, and data migration as directed, using established endpoint management tools such as SCCM...