Deskside Support Analyst at Compugen

Elevate your technical career as a Deskside Support Analyst with Compugen, where you provide on-site support in a large enterprise financial environment. Help troubleshoot and configure user devices while ensuring security compliance.
Compugen seeks a skilled Deskside Support Analyst to join its team in delivering exceptional end-user support. You will install, configure, and relocate hardware and software, playing a crucial role in campus technology initiatives. This role requires strong troubleshooting, customer communication, and adherence to compliance standards.
Key Responsibilities:
• Troubleshoot Windows 10/11 and Microsoft 365 issues
• Perform user administration for collaborative tools
• Support endpoint management including Intune compliance
• Deliver hardware support for laptops, desktops, and printers
• Manage full ticket lifecycle within ITSM platform
Requirements:
• Technical Diploma or University degree in Computer Science
• A+ Certification...