Desk-Side Automation & Asset Admin

HCL Technologies Limited is seeking an Administrator - Desk Side Services in Bogotá, D.C. The role emphasizes operational efficiency through automation and adherence to ITIL processes while ensuring solutions align with organizational quality standards.

Key responsibilities include implementing asset management best practices, providing escalation support, and fostering team capabilities through training. Candidates are preferred to have strong analytical skills and proficiency in ticketing systems, contributing to a positive customer experience.