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Designated Support Engineer - Openshift

Red Hat K.K.

Japan, Tokyo, Japan Full time July 12, 2026
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Found Description

What you will do

  • Provide high level technical support to your customers through web-based support and phone support
  • Meet with your customers on a regular basis to ensure that Red Hat is aligned to the customer’s support priorities
  • Work with other Red Hat teams engaged with your customers
  • Perform technical diagnostics and troubleshoot customer technical issue to develop solutions for customer issues
  • Exceed customer expectations with outstanding communication and customer service
  • Consult with and develop relationships with Red Hat engineering teams to guide solutions and improve customer satisfaction
  • Share your knowledge by contributing to the global Red Hat Knowledge Management System; present troubleshooting instructions and solutions to other engineers within Red Hat


    • What you will bring

  • Ability to communicate clearly and effectively with your customer across technical and non technical communica...

    • Ready to Apply?

    Submit your application for Designated Support Engineer - Openshift at Red Hat K.K.

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    Found Details

    LocationJapan, Tokyo
    CountryJapan
    TypeFull time
    CategoryComputer Occupations
    PostedJuly 12, 2026

    About Red Hat K.K.

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    Red Hat K.K.

    Japan, Japan

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