Deputy Manager - Internal Controls Framework

Capita

Mumbai, Maharashtra, India Full-time June 25, 2026

Found Description

Description

Lead the process mapping of the Group’s processes and controls

Critically review process maps, identifying areas for improvement, ensuring consistency standardisation between processes.

Project manager for the Group’s process mapping activities

Ensure that the process maps accurately reflect the reality of the controls

Drive process and controls improvements by identifying efficiencies and duplicated effort

Administer the process mapping system, Blue Works (BW), Visio, and acts as an advocate for it.

Work with the team to align Minimum Control Standards (MCS) and BW

Liaise with the Process Owners to update BW or Visio to ensure kept up to date when process changes are made

Prepare / align Risk & Controls Matrices with process maps

Share subject matter knowledge with wider team and help inform and shape priorities

Any other matters / reporting as required by management

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