Deputy Care Manager

Home Instead

Norwich, England, United Kingdom Full-time July 15, 2026

Found Description

Job Description

Support with care consultations, service reviews and completing client support plans.

Conduct staff supervisions and client QA’s.

Create, update and audit client care plans and assist with digital care planning.

Maintain accurate client and Care Professional records on Home Instead software and Birdie.

Conduct client and Care Professional introductions.

Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.

Carry out client reviews and action these accordingly.

Support and mentor Care Professionals

Maintain regular contact with clients and Care Professionals.

Any other duties as directed by your line manager.

Participate in on-call duties as required. (Paid separately)

Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of emp...

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