Dental Implementation Specialist

The Implementation Specialist (IS) represents Angel Aligner (AA) full digital portfolio suite. The IS is an expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling. He/she forms deep end-customer relationships throughout the customer journey (pre- and post-sale).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Partner with DSS (Digital Sales Specialist) to identify new/existing customer opportunities and regularly review data in CRM and other tools to identify and pursue new opportunities.
• Deliver best in class training, education, onboarding and technical support to customers according to the AA onboarding EMEA playbook.
• Accountable for establishing, defining, and measuring key performance indicators for customer experiences throughout the onboarding and product early acquisition process.
• Provides quick response and resolut...