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Demand & Forecast Analyst

Marks and Spencer

United Kingdom, United Kingdom, United Kingdom Full time July 15, 2026

Found Description

What you'll be doing

  • Develop, maintain, and deliver accurate store resource plans, forecasts, and scheduling demand curves, ensuring plans reflect customer trends, business activity, and operational changes.
  • Support the configuration and ongoing optimisation of the My Schedule system, ensuring resource models remain aligned to business processes, policies, and store requirements.
  • Provide insight and recommendations on resource deployment to help stores balance customer service, colleague experience, sales performance, and operational efficiency.
  • Produce and enhance planning-related reporting and management information (MI) to support effective decision-making and drive continuous improvement.
  • Build strong relationships with store and central stakeholders, supporting the implementation of resourcing processes, change programmes, and transformation initiatives.
  • About you

  • Strong understanding of retail ope...
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