Demand & Capacity Manager

<p><b>Job Description:</b></p> <div> </div> <ul> <li> <p>Own end-to-end Demand & Capacity Management across insurance portfolios (Health, Motor, Travel, Property).</p> </li> <li> <p>Act as governance lead for demand intake, validation, prioritization, and approval workflows.</p> </li> <li> <p>Create and manage Delivery plans, demand pipelines, capacity models, effort estimates, and portfolio roadmaps.</p> </li> <li> <p>Perform capacity forecasting considering seasonality (renewals, monsoon claims, regulatory deadlines).</p> </li> <li> <p>Track delivery health, SLA adherence, utilization, and risk indicators.</p> </li> <li> <p>Work closely with business, IT, compliance, vendors, and data teams.</p> </li> <li> <p>Govern projects and programs running on GCP with PostgreSQL-backed system...