Found Description
Job Snapshot
Role: Delivery Station Customer Service Associate
Location: Dubai, United Arab Emirates
Industry: Logistics and Supply Chain
Function: Customer Support-Client Care
Experience: Minimum 6 months of SDS Resolution Specialist experience
Job Type: Full-time
Salary: (Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer)
Role Context
Delivery Station Customer Service Associate will work from a last-mile delivery station where customer orders are dispatched for final delivery. The role focuses on parcels that have failed delivery or may not reach customers within the promised timeframe. By contacting customers directly and coordinating with Delivery Service Partners, the associate will identify delivery obstacles, provide reliable information, and help arrange same-day delivery or a successful next attempt. This position supports customer satisfactio...
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