Delivery Optimization (Guadalajara)

ResponsibilitiesDelivery OptimizationIncident Management (Mandaroty)Change Management (Mandaroty)Problem ManagementRelease ManagementEnvironment Management (Added Advantage)ITIL Certification (Foundation or above) requiredRelease CoordinatorPlanning and coordination of all phases and activities involved in the release of a system or system update into the production environment.Facilitating release planning meetings with key stakeholders and support groups to identify proper sequencing of major and enterprise releases.Ensuring all the issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.Change CoordinatorGathering appropriate information based on the type of change being investigated.Associating related CIs, incidents, and services to the change request.Reviewing change plans and schedules.Planning activities include scheduling the change request, assessing risk and impact, creating plans, defining and sequencing the tasks...