Delivery Experience Lead — Last Mile Strategy (Hybrid)

zooplus is seeking a results‑driven Last Mile Delivery Strategy Execution lead in Madrid to steer the delivery experience in line with our customer promise and growth objectives.
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You will ensure strategic alignment, monitor performance, and report progress and risks to senior leadership.

You’ll own Customer Care Improvement Steering, portfolio prioritization, and cross‑functional collaboration across regions. xqbhyrx