Dedicated Client Service Advisor

Application Deadline:06/25/2026Address:525 8th Ave SW East TowerJob Family Group:Commercial Sales & ServiceProvides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.Ensures that tickets are resolved per client’s expectationsMay be able to apply interest adjustments based on limits.Tracks collection of client service fees.Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.Identifies process improvements to meet client needs more efficiently.Provides input into the planning and implementation of operational programs.Participates in audit and customer issues resolutioncorrects issues or escalates per guidelines.Participates in audit and client issue resolution, addressing irregularities and driv...