Found Description
Responsibilities
- Regular communication with the sales team to help resolve any outstanding amounts due.
- Ensure all monies are collected on time and investigate reasons for non-payment.
- Communicate effectively both verbally and in writing with all external customers through clear and concise letters.
- Resolve any issue with pending invoices by providing sufficient proofs or documents to satisfy customers.
- Communicate with the Finance Manager and analyze the outstanding debts situation and categorize the individual account strategy.
- Plan a course of action to recover outstanding payments.
- Locate and contact debtors to inquire about their payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies.
- Create trust relationships with debtors when possible to avoid future issues.
- Alert superiors of debtors w...