DC Operations Technician (Tier 3)

Job Description Summary

The Data Centre Operations Technician Team shall be responsible for maintaining operational continuity within the Data Centre. The team’s primary focus shall include monitoring infrastructure 24x7 and responding promptly to alerts and incidents, alongside overseeing day-to-day operations, ensuring alignment with business and compliance requirements. The team shall ensure all maintenance activities are conducted safely, efficiently, and in full compliance with applicable standards and procedures.

Job Title

DC Operations Technician (Tier 3)

Job Description

Principal Responsibilities:

• Perform break-fix maintenance on servers, networking, and storage infrastructure.
• Install, configure, and test hardware/software to support ongoing business needs.
• Troubleshoot and resolve hardware, network, and connectivity issues in a timely manner.
• Conduct preventive inspections to reduc...