Found Description
Job Description
Manages applications business development and account management teams in building and maintaining strong, positive business partner relationships with the client(s) or potential clients.
Essential Job Functions
- Manages end‑to‑end service delivery, ensuring that account‑specific objectives for applications services are met on large accounts; develops account operational plans; reviews and resolves issues related to staffing, estimating, client concerns, and center operations. Creates alternative approaches for client needs as warranted.
- Ensures fiscal control by developing, monitoring, and adjusting medium‑to‑large account budgets and forecasts to achieve financial targets, including revenue, cost, margin, and operating income objectives. Recommends and implements changes or adjustments as appropriate.
- Maintains client relationships and satisfaction by meeting current and potential applications needs, ensuring ...