Found Description
Globalynx is seeking a dynamic BPO Operations Manager to lead and scale various programs in Pampanga, Philippines. This role requires a strong focus on performance metrics and client satisfaction while engaging frontline employees effectively.
Ideal candidates will have 5 to 8 years of BPO experience, including significant leadership in managing teams. Proficiency in CRM tools, data analytics, and a relevant degree are essential. If you're passionate about transforming data into actionable strategies in a fast-paced environment, we want you on our team.
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