Data Center Technician - Montreal

Job Overview

At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

Due to the nature of the role, which requires interactions with other Ericsson entities globally and with Ericsson employees and stakeholders in other provinces in Canada, bilingual French and English are required for this position.

Responsibilities

• Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co‑locations and provide immediate feedback to 3PP technicians.
• Interact directly with the customer via their ticketing tools or face‑to‑face, providing clear and concise reports and updates that promote Ericsson’s value.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments.
• Conduct and/or supervise optical testing and troubleshooting using tools suc...