Data Center Resident Technician

JOB DESCRIPTION

Hardware support

IMAC - Installations, move, add, change, decommission of IT equipment (networks, servers, networks, storage, backup devices and client's hardware under direction of client'etc.)

Coordination of disposal of decommissioned hardware

Connect and disconnect cable patches to equipment in data center

Hardware break fix support – installation of parts, reseat module, SFP module replacement, HDD / memory replacement

Physical / visual inspection

Provide onsite support during power down / up activities

Troubleshooting of issues for IT equipment

Receive delivery or arrange for delivery

Arrange return of RMA parts to vendors

Support network equipment RMA

Perform end to end cable patching

Coordinate with vendor for cable patching and support procurement

Perform cable tracing for cable removal activity

Per...