Found Description
- Leads and directs concurrent standard or complex projects.
- Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal.
- Supports Fit-Out projects by validating customers order requirements with internal stakeholders and engage vendors to support the deployments according to the requirements.
- Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
- Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
- Manages the delivery of the project, including rigorous scope control and change management.
- Documentation and management of risks and issues.
- Performs any other related task as required.
- Seasoned customer service focus.
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