Data Center Delivery Lead

• Leads and directs concurrent standard or complex projects.
• Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal.
• Supports Fit-Out projects by validating customers order requirements with internal stakeholders and engage vendors to support the deployments according to the requirements.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project, including rigorous scope control and change management.
• Documentation and management of risks and issues.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned customer service focus....