Found Description
Overview
The Data Analyst I is responsible for the cancellation and reactivations of solutions of RealPage products. The overall process for cancelling a solution starts from receiving cancellation requests through the final deactivation/reactivation of the solution; it will require data analysis, mapping the solutions to understand all impacts, reporting and monitoring at various stages within the process and testing the solution after cancellation to ensure no negative impact to the client.
Responsibilities
- Handles the entire process of cancellation and/or reactivation of RealPage products and services.
- Oversee the disabling of each solution and analyze the product mix for accuracy.
- Act as a Subject Matter Expert or Point of Contact for specific product group/s.
- Engaged in day-to-day communication with internal customers through various channels such as emails, web-based platforms, shared mailbox, etc.
- Pr...