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Data & AI Network Ops Lead

Capgemini Engineering

Bristol, England, United Kingdom Permanent July 13, 2026

Found Description

Your role

As the Data & AI Ops Lead, you will be responsible for the strategic design, implementation, and operational management of the ServiceNow CMDB, data, and AI Ops capabilities. This leadership role is central to establishing a 'single source of truth' and driving operational intelligence across a complex, multi-domain telecommunications environment. 

In this role you will play a key role in:

  • CMDB & Data Governance, Platform Implementation
  • AI Ops Enablement
  • Integration & Enrichment, Operational Intelligence
  • Leadership & Collaboration
  • Your profile

    Required Experience:

  • Experience with ServiceNow CMDB, CSDM, Discovery, Service Mapping, and Event Management.
  • Expertise in data governance, data quality management, reconciliation, and CI lifecycle management.
  • Proven experience in implementing AIOps use cases such as event correlation, service impact analysi...
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