Found Description
The Role
Working location: Bendemeer
Working hrs: Mon-Fri Office hrs
1.Assist in medical claims processing
2.Provide customer service to service providers and client
3.Ensure accurate reimbursement to employees/service providers on timely manner.
Key accountabilities
1.Assist in the claims processing2.Data entry and adjudication of medical claims
3.Assist in answering phone calls and email enquiries from service providers, corporate HR and employees
4.Respond to enquiries and complaints
5.Provide support to resolve problems
6.Ensure accurate reimbursement to employees/service providers on timely manner.
7.Verify that claims are processed and reimbursed according to clients' requirements and policy
8.Prepare letter/emails of rejected claims
9.Assist with preparation of explanation of benefits letters
10.Assist in checking of batch payment reports
Qualificati...
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