Found Description
Job description
This is a newly created role on a 4-month contract, with an ASAP start, designed to relieve administrative pressure and support investigators with critical day-to-day tasks.
Key responsibilities:
- Managing high-volume administrative support for fraud investigations
- Requesting, downloading, saving and loading investigation documentation
- Triaging and managing file releases, including provision of information to the Regulator
- Requesting and managing call recordings, surveillance material and other evidence
- Accurately recording fraud tip-offs and claims-related data in internal systems
- Managing shared inboxes and responding to internal requests via email and Microsoft Teams
- Taking minutes, capturing actions and drafting agendas (clear, accurate and concise)
- Ensuring records are sa...