Danish-speaking Travel Assistance Coordinator in beautiful Fuengirola

Next Job Abroad is currently recruiting Danish-speaking Travel Assistance Coordinators for our client’s international travel assistance team in Fuengirola, Spain.

We are looking for a customer-focused professional who will be the first point of contact for travelers experiencing unexpected situations while abroad. Responsibilities include handling calls and emails, providing guidance on travel insurance coverage, opening and managing cases in internal systems, coordinating with clinics, hospitals, and assistance partners, organising flights, hotels or medical transport when required, and ensuring travelers receive the assistance they need in stressful situations.

Role Summary

This fast-paced role operates 24/7 with day, evening, and night shift rotations.

Responsibilities

• Handle incoming calls and emails from travelers worldwide.
• Provide guidance about travel insurance coverage.
• Open and manage cases in...