Danish Speaking Junior Customer Support (España)

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.


• Assist customers with product-related questions, order processing, and technical support.


• Provide solutions by troubleshooting and identifying customer needs.


• Maintain accurate records of customer interactions in the system.


• Collaborate with other departments to resolve customer issues efficiently.


• Stay updated with company products and services to offer accurate information.

Requirements:

• Native Danish speaker with advanced English proficiency.


• Excellent communication and interpersonal skills, both written and spoken.


• User-friendly PC skills, including Office 365, CRM databases, and other internal platforms.


• Problem‑solving and solution‑driven mentality.


• P...