Danish-Speaking Customer Service Representative – Industrial Solutions | Remote

Job DescriptionRemote (based in Barcelona, Spain) · Full-time (39h/week) · Mon–Fri 09:00–18:00 · Start: ASAPAbout the RoleWork remotely from Barcelona as part of a customer service team supporting Danish‑speaking clients of a global industrial automation and technology company. You will be the first point of contact for technical and commercial enquiries — delivering accurate, professional support in a structured remote environment.ResponsibilitiesHandle inbound enquiries from Danish‑speaking clients via phone, email, or chat — covering product information, orders, and account queriesProvide accurate and timely responses, escalating complex technical cases where requiredMaintain up‑to‑date records of all customer interactions in the CRM systemCollaborate with internal teams to ensure seamless issue resolutionConsistently meet quality and productivity KPIsRequirementsC2 level of Danish and B2 level of English — written and spokenStrong written and verbal communication skillsSelf‑discipl...