Danish Speaking Customer Service for Online Retail Department in Greece

Mercier Consultancy is excited to present an opportunity for a Danish Speaking Customer Service Representative for our Client's Online Retail Department, based in Greece. In this engaging role, you will provide exceptional support to our Danish-speaking customers as they navigate their online shopping experience.

Your fluency in Danish will be essential in assisting clients with product inquiries, order management, and resolving any issues that may arise during their shopping journey. By delivering high-quality service, you will enhance customer satisfaction and help build lasting relationships with our brand.

Responsibilities

• Deliver outstanding customer service in Danish through phone, email, and chat for online retail inquiries
• Assist customers with product details, order status, and returns
• Resolve customer complaints and issues professionally and efficiently
• Document customer interactions and inquiries accurately in our CRM s...