Found Description
Mercier Consultancy MD is thrilled to announce a remote opportunity for Danish Speaking Customer Service Representatives specializing in IT Support Services. This position allows you to work from the beautiful landscapes of Greece while providing top-tier support to our clients in the IT industry. If you are passionate about technology and enjoy helping others, this role is perfect for you!
Key Responsibilities
- Engage with customers to resolve IT-related inquiries and provide support via phone, email, and live chat in Danish.
- Assist customers with troubleshooting technical issues and guide them in using IT products and services effectively.
- Educate clients on software features, updates, and best practices to enhance user experience.
- Accurately document all interactions and resolutions in the CRM system.
- Collaborate with technical support teams to ensure quick and effective resolution of issues.
- Stay updated on indu...
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