Danish Customer Service Advisor - VALENCIA

Tasks

In this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry.

You will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space.

The responsibilities:

• Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.
• Administration: Keep things organized by handling admin tasks and following up on questions and requests.
• Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Requirements

Your profile:

• Native-level proficiency in Danish (both spoken and written) ...