CyberArk Support Senior Associate at PwC

Protect digital infrastructure as a CyberArk Support Senior Associate with PwC Canada. Your role focuses on resolving technical issues and managing CyberArk operations effectively.

This position requires 7+ years of experience in CyberArk Secrets Management. You will troubleshoot and resolve complex technical challenges while overseeing day-to-day CyberArk Secret Manager operations. Engage with various stakeholders during incident calls and document all processes for continual improvement.

Key Responsibilities:
• Troubleshoot complex issues reported by customers
• Manage day-to-day CyberArk PIM operations
• Lead incident calls in various environments
• Document case progress in the knowledge base
• Provide 24x7 on-call support in rotation

Requirements:
• 7+ years in CyberArk Secrets Management
• Strong CyberArk PIM and Vault core experience
• Experience with secrets retrieval from Conjur
• Soli...