Found Description
Embrace a critical role as a Cyber Security Specialist with CDW, providing second-level support in Network Security and Incident Handling. This position involves hands-on troubleshooting and cyber-security analysis.
In this role, you'll focus on operating system analysis, handling cyber incidents, and managing technical support requests 24/7. You will utilize your skills to capture packets, configure systems, and resolve issues while engaging with clients and vendors. With an emphasis on troubleshooting and documentation, your contribution will significantly enhance CDW’s security operations.
Key Responsibilities:
• Monitor and resolve technical support requests 24/7
• Conduct deep operating system analysis and root-cause investigations
• Handle cyber incidents, system crashes, and bug fixes
• Capture packets and configure systems effectively
• Mentor junior team members and document performance trends
Requirements:
• Bachelor’s degree in Computer Science or ...
In this role, you'll focus on operating system analysis, handling cyber incidents, and managing technical support requests 24/7. You will utilize your skills to capture packets, configure systems, and resolve issues while engaging with clients and vendors. With an emphasis on troubleshooting and documentation, your contribution will significantly enhance CDW’s security operations.
Key Responsibilities:
• Monitor and resolve technical support requests 24/7
• Conduct deep operating system analysis and root-cause investigations
• Handle cyber incidents, system crashes, and bug fixes
• Capture packets and configure systems effectively
• Mentor junior team members and document performance trends
Requirements:
• Bachelor’s degree in Computer Science or ...