Cyber Security Analyst

Cyber Security Analyst

From our Calgary HQ to our teams in Edmonton, Red Deer, and the Okanagan, SysGen helps businesses across Western Canada boost productivity, security, and growth. Our Dedicated IT Support Model® means we build real relationships with clients, not just fix tickets. Guided by our 8 principles of collaboration, innovation, integrity and more, we tackle serious IT challenges but always as a team. Join us and you’ll troubleshoot, innovate and celebrate wins together, making IT more effective and way more fun.

The Cyber Security Analyst is responsible for managing security incidents from detection to closure, including handling escalations through the ticketing system. They analyze phishing submissions, communicate with security vendors, and act as a subject matter expert (SME) for technicians and clients. The role includes mentoring technical staff, delivering security awareness training, and maintaining up-to-date documentation of security proc...