CX Team Lead: Elevate E‑commerce Support & Mentorship

TalentPop App is seeking a Customer Service Team Lead to guide and elevate our support teams for top-tier e-commerce brands. You will mentor agents, monitor KPIs, and drive performance using Gladly. This dedicated client role requires hands-on leadership, a strategic mindset, and a passion for coaching.

US PST hours, full-time, and performance bonuses are offered. Join a results-driven environment that values people, operations, and high-quality customer experiences.