CX Quality & Assurance Leader

Globe Telecom is seeking a leader to oversee customer experience (CX) quality assurance across various channels. The role involves implementing a CX Assurance framework, ensuring Perfect Order execution, and driving continuous improvement through data-driven insights. Candidates should champion operational excellence and collaborate with cross-functional teams.

This position emphasizes proactive quality monitoring and fostering a culture of innovation. Potential candidates should align with Globe's commitment to diversity and inclusion.