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CX & OTC Operations Leader

Amgen

bogotá, bogotá, distrito capital, Colombia Full-time June 12, 2026

Found Description

Amgen is seeking a Customer Experience and OTC Manager in Bogotá to lead day-to-day customer service operations while ensuring high-quality customer experiences. You will manage a team, drive customer satisfaction improvements, and oversee compliance with global standards.

The ideal candidate has a doctorate or master's degree in a relevant field, along with significant experience in customer service or supply chain management. This position offers a chance to make a meaningful impact on patients' lives.

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