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CX & OTC Operations Leader

Amgen

bogotá, bogotá, distrito capital, Colombia Full-time June 05, 2026

Found Description

Amgen is seeking a Customer Experience and OTC Manager in Bogotá, Colombia. The successful candidate will manage day-to-day customer service and order-to-cash operations, ensuring high-quality customer experiences align with Amgen's global standards.

This role requires a strong leader with experience in customer service, fluency in Spanish and English, and familiarity with SAP systems. You will drive continuous improvement initiatives and lead a team dedicated to excellence in customer care.

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