CX Operations Lead — Post-Sale & Data Integrity

Dormont Manufacturing Co is seeking a Customer Experience Operations Analyst based in Mexico. This role supports post-sale operations for Parchment, ensuring seamless data flows and operational effectiveness.

Ideal candidates will have 3–5 years of experience in Sales or Customer Success Operations, a strong understanding of Salesforce, and exceptional communication skills to engage cross-functionally.

The position offers competitive compensation and a stimulating work environment with a focus on people development.