CX Implementation Engineer - SaaS & AI Flows (Hybrid)

NICE in Medellín is seeking an Implementation Engineer who will collaborate with clients to implement NICE products, ensuring seamless integration into their business processes. The successful candidate will be responsible for configuring contact center solutions and managing multiple client engagements while delivering high-quality results.

This role requires strong technical skills, a background in SaaS implementation, and the ability to troubleshoot complex issues effectively. Hybrid work arrangements apply, with in-office presence twice a week.