Found Description
Axi is seeking a CX Automation & Project Coordinator in Malaysia to lead the CX AI and automation programme end‑to‑end, transforming roadmaps into delivered workstreams across the client journey. You will work with cross‑functional stakeholders to ensure governance, documentation, monitoring, and regulatory compliance across jurisdictions.
You will own the automation backlog, gather requirements, write build‑ready specs, and partner with AI Agent Engineers and DevRev as the workflow backbone.
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